Microsoft’s response to customer feedback…

Having recognized that there were some issues with customer satisfaction in regards to the "Automatic Updates … Must Restart Your Computer" device, Microsoft have changed the way automatic updates now prompts you for restart. Perhaps because they heard people would just move the dialog off-screen and leave it alone…

msbetter.png

So I give in. I've disabled Automatic Updates. I suspect – and I'm serious – that Microsoft has done this to discourage the use of automatic updates:

a. It probably uses a lot of bandwidth,
b. More people getting infected more often might improve adoption of their new security product.

A whole bunch of MS employees are going "OMG we do NOT think like that! I work at MS to make the world a better place". Sure. But does your line manager? Do the marketing execs? Look, someone just turned that annoying dialog into 6 degrees of greater annoyance, and someone signed off on it, possibly even requested the change. That has to have come from somewhere.

6 Comments

Also auto updates are an easy way around the not having a original copy of windows crap.
The webpage where you look and choose the updates to install will not show any updates after sp2 is installed. It just says you don’t have a valid copy crap instead.
Auto updates on is a way around it as you can still get the updates that you need.

Nuke them from orbit, is the only way to be sure

I just set my domain up with Software Update Services (SUS), so that all the workstations query the domain controller for updates, and the DC passes them down to the workstations…much easier to manage….

They automatically restart, because standard users cant “restart later”, its greyed out….

Whee! Microsoft listens. They just don’t, apparently, speak User.

I noticed that they have rolled this change back :)

Trackbacks and Pingbacks

Mea culpa, kinda… « kfsone’s pittanceAugust 4, 2008 at 11:45 am

[…] Comments kfsone on Microsoft’s response to customer feedback…memoi on Elite IV in the works again?bloo on Elite IV in the works again?d on AT&T […]

Leave a Reply

Name and email address are required. Your email address will not be published.

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

You may use these HTML tags and attributes:

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <pre> <q cite=""> <s> <strike> <strong> 

%d bloggers like this: