According to the Age of Conan manual,
IF YOU ALREADY HAVE A FUNCOM ACCOUNT
Please go to https://register.ageofconan.com and enter your Funcom account name and password. Your existing Funcom account information will appear whether or not you have a current subscription. Choose Add a Game Subscription and enter your … key.
Well, ok; lets see if I can use my old Air Warrior account.
Well, lets see what my account details are. Probably still registered to England!
Apparently this site has the same fashion-sense as WWIIOL’s early web pages, believing that links should be discovered rather than indicated on the screen, that text should look like text whether it is clickable or not!
I guess I’ll try clicking on the Conan icon next to “View my Subscription”.
Hmm. That looks distinctly like Anarchy online. WTF? Oh, yeah. Funcom. I try clicking back only to be taken back to Anarchy Online pages, where I appear to be stuck until I finally log out and restart the browser. After that, it doesn’t happen again.
Did someone actually think “Hey, the Anarchy Online subscription pages work so excellently, Age of Conan really needs some of that sweetness to make absolutely certain it has the best launch of any MMO ever”?
So back at the first menu, I try “Use a Key to add a Prepaid Card, Upgrade a Subscription or Create a Subscription”, since they seem similar to the link I was told to click.
It asks me to enter all the pertinent details, which I do, only to complain “Account already exists”. Doh! I can’t not enter my account details to re-use the account I’m logged in with. What the heck?
Ok – this looks like it!
NOOOOOOO! What? What the hell? (Note: Ramp asked if the text at the top of that page was links. I glared at him hatefully, on behalf of all of you who have ever tried to use our websites and thought “why is it only possible to tell what is a link by mousing over it”).
Both Bloo and Ramp wander into my office and try to guide me to subscription, without success. We try the “Early Access” subscription box at the top of the page (in desperation) but all this does is tell me that my key is valid for Age of Conan, and suggests I try creating a new subscription.
Ok, ok. I think I probably need to contact support…
… only to have my input rejected because the subject contains a question mark. Holy crap – I remember that from back in 2002 when I had problems cancelling my Anarchy Online account! (What’s that distant ringing sound?)
Well, OK. I will make my support request a statement then:
I know, I know – glass houses and stones and all that. But – Anarchy Online and WWIIOL launched in a similar time frame and with similar … finesse (pause for giggles that turn into laughter). At least if we launched a new game tomorrow, it would be different, new and exciting, things that were broken ;)
I guess I’ll just create a new account then.